About Us
Who We Are
Joyful Pets and Homes treats each home and pet the way we want our homes and family treated. Our level of care always goes above-and-beyond, especially with those pets who are often not afforded extra attention due to trauma or medical diagnoses. We have experience with rescues and pets who have reactionary triggers, fear or anxiety, and some behavioral issues. We do not shy away from assisting those who need a little extra love.
Our biggest goal is to ensure every single animal in our care THRIVES and LOVES their days, and we'll do everything in our power to make that happen, so you can still enjoy the hours or days away from your furry loved ones, too!
Below, you'll find an introduction to our Joyful team, a list of our most proud certifications and memberships, the values we stand by, and words from some of our happy clients. We want this space to bring you peace of mind in knowing Joyful Pets and Homes is the safest and most joyous place for your pet to be when you're away. We can't wait to meet you and your pets!
The Joyful Team
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Rebecca Fost
Rebecca’s venture into pet care, dog walking, and house sitting commenced with a charming Cocker Spaniel named Molly, residing just down her street. Molly’s owners entrusted Rebecca with her care while away from home. The sheer delight on Molly's face and her playful bottom wiggles upon Rebecca's arrival sparked a fervor for animal care that would help ignite the passion to build an upscale pet care company. Her journey unfolded amidst treasured animals, a profound love for nature, and a multitude of adorable furry friends. Through these experiences, she discovered the influence animals and the natural world wield on our well-being.
Confronting autoimmune diseases and autonomic disorders, Rebecca sought solace and healing in the company of animals and the beauty of the outdoors. Transitioning from her career in art, art history, and education, she recognized the crucial need to carve a new life path, given the health challenges she faces. Joyful Pets and Homes serves as the conduit to share Molly's boundless excitement, extending that same joy and care to pets in Green Valley and Sahuarita.
The company's name, inspired by Rebecca’s middle name, Joy, embodies the feelings experienced by both our furry friends and the dedicated staff. Rebecca envisions Joyful Pets and Homes, LLC as the foremost provider of upscale and customizable pet care in Green Valley and Sahuarita. Voted the "Best In-Home Pet Care Business" by the Green Valley Sun’s readership in 2022, the title reflects our commitment to exceptional and tailored pet care. Our mission prioritizes pet and staff health & safety as our paramount concern, delivering luxury pet care while integrating sustainable and eco-friendly practices and products whenever possible. We aim to ensure that every pet receives the highest standard of personalized care, love, and attention with Joyful Pets and Homes, LLC
Founder and Lead Pet Sitter
Kylee McKinley
Office Manager and Pet Sitter
Kylee is a United States Air Force Veteran who spent her enlistment working as an Emergency Actions Controller in the Joint Base Charleston Command Post. During her career she acquired a plethora of FEMA certifications, two of which pertaining to Animals in Disasters (Community Planning as well as Awareness and Preparedness).
She has three fur-babies of her own: two Beagles (Tank and Cooper), and a Doberman (Zuko). She has spent her entire life around animals of all shapes and sizes, and often shadows her husband, who is a K9 Handler at Davis-Monthan Air Force Base, in an effort to expand her knowledge.
Kyra Wykes
Scheduler/Invoicer and Pet Sitter
Kyra is a student at the University of Arizona studying Psychological Science and Chemistry. Outside of school, she is an avid cat person and will take advantage of any opportunity to make a furry friend that she can! She has three cats who she loves and several years of volunteer experience at Paws Patrol Cat Shelter.
Certifications & Memberships
Continuing education is an important pillar of Joyful Pets and Homes - Our team is always enrolling in the latest courses on training, pet care, and pet health so we can continue to improve our service for you and your pets.
Our Values
Safety
Keeping up on first aid and other best practices for animal health and welfare is an essential component to Joyful Pets and Homes.
Communication
We keep in touch throughout your pet and home watch service and will always keep you in the loop regarding changes, updates, concerns, or anything else for that matter!
Personalization
We pride ourselves on having the flexibility to personalize your pet and home care services to a tee! After all, every home, pet, and client has different needs. We're here to meet you where you're at and go above and beyond from there.
Joy
Your pets' days should be joyous, and we do everything in our power to make that happen. Whether your pup loves play, cuddles, alone time, or all of the above - we've got it covered.
Happy Clients
We have been entrusting our dog to Joyful Pets and Homes for more than 5 years now. They take exceptional care of our Cody by giving him lots of attention and love while we are away. They are very mindful of his issues and she is his favorite person! They thoroughly support our need to give him a special diet and are willing and able to execute our instructions for his feeding schedule and food. They even bring treats that they know he can have because he has kidney disease and they care so much! He seems to have loved them from the first sitting appointment.
Joyful Pets and Homes makes us feel totally relaxed that we are leaving our old baby with them for vacations and trips that come up, and they are so loving and very capable with him. We come home to a clean home and happy dog! We full heartedly recommend their services and they are always our choice to take care of Cody!
Lisa W.
Cancellation Policy
We hate to turn away clients if we are fully booked, but from time to time this does occur. Spaces are limited and we begin turning down other requests for the same time and date of your booking, which means our cancellation policy allows us to serve you in the most efficient & effective manner possible. We'd also like to keep our wonderful team around long-term, so we make sure they are paid for scheduled services that are cancelled on short notice. See our full cancellation policy below:
Overnight Cancellation Policy
With 7 days' (or less) notice, the full booking amount is owed. With 8 to 14 days' notice, 50% of the full booking amount is owed. With 15 or more days' notice, 5% of the full booking amount is owed.
Holiday Overnight Cancellation Policy
With 29 days' (or less) notice, the full booking amount is owed. With 30 to 45 days' notice, 50% of the full booking amount is owed. With 46 or more days' notice, 5% of the full booking amount is owed.
Holiday bookings are any visits booked on a Joyful Pets and Homes observed holiday or an extended vacation/overnight booking which includes a Joyful Pets and Homes observed holiday.
Click Here to View Our Holidays
Drop-In Visit Cancellation Policy
This includes client meetings, dog walks, potty 'n' plays, cat visits, pet sitting visits, and home watch visits.
With 2 days' (or less) notice, the full booking amount is owed. With 3 to 4 days of notice, 50% of the full booking amount is owed. With 5 or more days' notice, 5% of the full booking amount is owed.
Holiday Drop-In Visit Cancellations
This includes holiday client meetings, dog walks, potty 'n' plays, cat visits, pet sitting visits, and home watch visits.
With 4 days' (or less) notice, the full booking amount is owed. With 5 to 7 days of notice, 50% of the full booking amount is owed. With 8 or more days' notice, 5% of the full booking amount is owed.
Additional Information
Part of our booking process is a 5% booking payment (this goes toward your final bill) to secure your date and time; this amount is nonrefundable.
Booking Information
For all visits, we ask that you let us know as far in advance as you can to secure the dates and times you need.
Holidays, in particular, fill up months in advance. You are welcome to make last minute requests, but availability is not guaranteed.
Please note that we do have a last-minute booking fee of $25 if your visit is scheduled with less than 48 hours of notice, and a late booking fee of $75 if you schedule overnights with less than 30 days' notice. These amounts are doubled if the booking includes an observed holiday.
All bookings (including new bookings, changes, or cancellation requests) must be completed through your online portal. You may not make any changes directly with your sitter. This allows us to have the most up-to-date information and ensures nothing goes missed.
Please note that all booking requests, changes, or cancellations are requests, and you will receive a separate notification once your booking, change, or cancellation is confirmed.
Holiday Fees
An additional fee of $15 per visit will be added to each holiday drop-in visit and an $30 additional fee will be added for each holiday overnight.
CLICK HERE TO VIEW OUR HOLIDAY LIST AND POLICIES.